Webhook Events

Webhooks are real-time notifications sent by external services when specific events occur. When a customer pays an invoice in Stripe, a form is submitted in Typeform, a PR is merged in GitHub, or a meeting is booked in Calendly, the service sends event data to a URL on your server. Your AI employee receives these events and can take action — notifying you, updating CRM records, triggering workflows, or any other configured response.

Sarudo can receive webhooks from virtually any service that supports them. Commonly configured integrations include Stripe (payment and invoice events), GitHub (pull requests, issues, deployments), Typeform (form submissions), Calendly (meeting bookings and cancellations), Shopify (orders and inventory), and custom applications. Any service that can send HTTP POST requests to a URL can integrate with your AI employee through webhooks.

To receive webhooks from a service, your AI employee provides a unique webhook URL that you register in the external service's settings. Each service has its own webhook configuration interface — your setup team can help with the initial configuration. Once configured, events flow automatically. The AI validates incoming webhooks using signature verification to ensure they are authentic and not spoofed.

All received webhook events are logged and can be reviewed at any time. Ask your AI employee to show recent webhook events — you will see the event type, source service, timestamp, and a summary of the data. This event history is useful for troubleshooting integrations, verifying that events are being received, and reviewing past activity. Events are stored for at least 30 days.